Ryan

Ryan Antao

Ryan Norman Antao

AWS Certified • DevOps Enthusiast

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About Me

BSc IT graduate (CGPA 9.77) focused on AWS, Cloud Architecture & DevOps.

🎓 Wilson College | BSc IT (2023)

Wilson College – Mumbai

2020 - 2023

📅 BSc IT – CGPA: 9.77

Gained knowledge in web programming, Python, data structures, computer networks, Java, software project management, IoT, Linux, cyber laws, business intelligence, Android programming.

Final Year Project: 3D Printer

💼 Concentrix | Nov 2024 – Present

Customer Experience Associate

Concentrix

📅 Nov 25, 2024 – Present

  • Handle fraud & non-fraud cases
  • Resolve issues using structured workflows
  • Maintain customer satisfaction
  • Escalate complex issues

Skills Built:

  • Problem-solving
  • Communication
  • Attention to detail

Certifications

AWS Certified Solutions Architect – Associate

Amazon Web Services

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AWS Certified Cloud Practitioner

Amazon Web Services

View Certificate

Skills

☁️ AWS
⚙️ DevOps
💻 GitHub
🖥 Linux
🧠 Problem Solving
💬 Communication

Projects

Meme Matching Game

What it does: Meme game deployed using CI/CD

Tech: Amazon S3, CodePipeline, GitHub

To The Power of Math!

What it does: Calculates exponent values

Tech: AWS Lambda, API Gateway, DynamoDB

QuickSight Visualization

What it does: Data dashboards

Tech: Amazon S3, QuickSight

Contact